NextHome Choice Realty Testimonials

She actually made the process smooth & pleasurable, and when we couldn't find a home in the neighborhood we wanted, she went door to door inquiring if anyone was interested (we now live in the ONE home where the owner said yes!) She truly went above & beyond, coordinating everything & would even meet vendors at the house if we needed it while we lived out of state. I HIGHLY recommend her as a realtor, and I can't imagine anything she could have done better than she did. No pressure, all helpfulness.

She went above and beyond any and all expectations!!!

Jules took care of the selling process. She did an outstanding job. My house was sold in two days, and we were elated. I recommend Jules for your real estate agent to take care of your housing needs.

She will guide you and be with u every step of the way. Very trust worthy and she knows what she's talking about. Will definitely rent and buy my next places with her. Hands down, she's just the best

She did an excellent job both helping us sell our old home and find out new one. I highly recommend her to anyone looking to buy and/or sell a home!

She has helped our 3 kids with their homes. We have also referred many to here where she has done the same for those folks. She carries herself with grace and professionalism. I hope we never purchase a home in NC in the future, but if we do Julia will be at the helm! Cheers!

She is beyond amazing. Knows the market, the value of a home and the area based on your needs. She is responsive, patient and always kind. We have always had special needs with our purchases and she is quick to check the information on potential homes to see if it meets the needs of what we are looking for. Julia will always be our "Go To" realtor!

We are from out of state and have been looking for the right house for over 2 years. In that time, we switched our focus areas several times. Jules was always resourceful, patient and knowledgeable. If she didn’t have an answer on the spot, she as find out! Her confident, calm manner was a great match and we never felt pressured to make a decision. When we found the right house and property, Jules thoroughly explained the process and was fully onboard to help with investigations and provide further recommendations. She adds a personal touch to all she does. We would highly recommend Jules King.

She negotiated a better price than I expected and was very fast, friendly and there for me to help whenever I needed. Thank you for a great job.

2021 was a tough year to be buying a house. We went all over Charlotte and parts of South Carolina the city looking ant houses and she was there all the time. If she couldn't be there she had someone on back up to make sure I was always taken care of. She is very knowledgeable about the industry and the area and services you need as a homebuyer. I ended up building a house and she was very supportive through the whole process. It was my a first time building and I was nervous about the whole process but Jules' knowledge helped all the was through because she knew what was coming before it happened. I am very grateful Jules for everything and hope we get to do this again.

All of my questions and concerns were dealt with in an easy to understand way and with compassion (first timer here) and sometimes she was answering my question even before I asked it. If the wife and I had any problems pop up, my response was always " Call Jules", and it got done! And I'm certain that we weren't the easiest clients to get to closing, but it got done!

After our first meeting with her, we felt like we had made the right choice in choosing her as our realtor. She was recommended to us by our former neighbors and good friends. My husband and I are both retired and are not technical minded at all. Jules walked us through all the necessary paperwork and helped us with any difficulties that we had in understanding all the legal paperwork that was involved. I would highly recommend Jules to anyone looking to sell their home. We feel like we have known her forever!

She was prompt to answer every question I had, including on the weekends and evenings. She's my new forever realtor.

She negotiated a better price than I expected and was very fast, friendly and there for me to help whenever I needed. Thank you for a great job.

Mom is almost 90 and Jules helped to minimize the stress on my Mom with the very professional way in which she got everything done. The house was listed for a good price, sold for more than that and was on the market for two days. If I or anyone I know would think of doing a FSBO I will remember the service we got from Jules and tell them, just use Jules and save yourself a huge amount of trouble.

I gave each of them my contact just to keep in touch while I did as much research as possible on the home buying process. I was a young first time home buyer and not yet really ready to enter the market. I initially had no real intentions on purchasing a home until the following year when my lease expired, but my interest and desire to move grew more and more over the months. Originally, I worked with another agent who contacted me first, but frustrations grew as the realtor took weeks to answer even the simplest questions. This experience really deterred me from proceeding any further into finding a home. Nonetheless, in the height of my frustrations, Jules reached out and requested a casual meeting to answer any questions and concerns I was having. She not only alleviated my apprehensions but her knowledge of the field allowed me to feel like I was making the best informed decision. In fact, after disbarring the myths and preconceived notions about buying a home, instead of waiting until my lease expired, I became more confident in being able to move sooner before interest rates spiked. Jules introduced me to lenders that were able to answer any financial questions and generate my pre-qualification letter. Literally every step of the process she took charge to make the journey as smooth and stress free as possible. With her guidance and expertise, I was able to move into a new construction build within 5 months. I couldn’t have asked for a more responsive, knowledgeable, and relatable realtor to help me on my journey.

I purchased a home in Charlotte. I am in New York so this was not easy for Jules. She went out of her way to make sure the house was the right fit. She took pictures and put up with my many questions and concerns. Would I recommend Jules? Most definitely.

She helped me discern what I was looking for in a home. Her knowledge of the home industry is outstanding. She was always quick to respond to my questions and concerns. I was so very grateful for her being with me on my home search. Thank you so very much, Jules.

Her whole team was fast and very efficient. She was available to answer any questions or concerns we had and did so thoroughly and promptly. I highly recommend the NextHome Jules King team to anyone wanting to sell or buy a house/home.

We had a challenging buying experience and she was our champion! She kept us well informed about what was happening and gave us really good advice. She promptly answered when I texted or called with questions. She made a stressful situation better. I would recommend her to anyone.

She is knowledgeable, easy to work with, and FIERCE when she needs to be! I couldn't be happier with my new home, and it's all thanks to her. I highly recommend Jules for anyone looking to buy in the Charlotte area.

No, I’m wrong... she is exceptionally great. Have used her multiple times. She is friendly, happy and diligent about protecting her clients and making sure everything is done properly on contracts and wants you to be happy with your purchase or sale even if it means waiting longer for you to find what you are looking for. She would again be my first choice agent to use again or recommend to someone. Don’t use her if you’re looking for a sloppy salesman... she is on top of EVERYTHING from mortgage companies to closing attorneys to appraisers to inspectors.

She was punctual, friendly and knowledgeable just didn't push us to lower the price. Her brochure of our home was beautiful and she included seasonal photos which showcased how it was a 4-season home. We finally decided on our own to drop the price and things picked up. When we got our offer, Jules had to communicate with 5 separate families which is no easy feat! She was a good communicator and luckily all went well with the closing! It was a smooth process thanks to Jules.

This was my first time buying a house on my own and I needed a lot of hand holding. Tara was outstanding. She was friendly, knowledgeable in all aspects of the industry, and very responsive. Selling and buying a home can be very stressful. Tara helped relieve me of that stress by being there to walk me through every document, walk through, and inspection. I trusted her, and felt fortunate to have her as my

I could have not asked for a more responsive and professional agent to work with. I would not hesitate to recommend Jules to anyone who is interested in selling or purchasing their home.

She puts 100% effort in showing us homes as well as gives her honest opinion. She goes above and beyond to help us any time. She's also very patient and answers our questions millions of times. I would recommend her with out a second thought

We moved from out of town and did not know the area, so we of course had a lot of questions. Jules was was extremely helpful and prompt with all of our questions. She provided honest insight and communicated clearly. She also has very useful software/apps that we were able to download to our phones that made it a little bit easier. We would highly recommend to anyone who is looking to buy a home to use her.

I refer her to all my friends and family that I know looking to buy or sell property! Thanks Jules

She will guide you and be with u every step of the way. Very trust worthy and she knows what she's talking about. Will definitely rent and buy my next places with her. Hands down, she's just the best

She was sure to keep within my price range and displayed a very professional demeanor at all times. I would highly recommend her.

She has ALWAYS done a remarkable job for me. She works very hard to see that a client's needs are met. In my opinion, she is an excellent agent and anyone would profit from her abilities.

Nice coordinator to make sure nothing is missing while buying/selling a home. Dependable and recommended to do business with her. thanks Sohail

When we first met Jules, we were looking for a home to buy. We traveled from out of state to meet and it was a pleasure indeed. She is smart, talented and professional lady that knows her job inside and out. We were happy to purchase our home with Jules being our realtor.

She dealt quickly with the seller in order to secure the house for me. I recommend her highly!

This by far was the most difficult seller and sellers agents I have ever dealt with and she handled everything with professionalism and grace and above and beyond for me. She will be helping me with my next purchases in the future.

All of my questions and concerns were dealt with in an easy to understand way and with compassion (first timer here) and sometimes she was answering my question even before I asked it. If the wife and I had any problems pop up, my response was always " Call Jules", and it got done! And I'm certain that we weren't the easiest clients to get to closing, but it got done!

She went far beyond her duties to answered all my questions and concerns with professionalism and understanding. When we needed other professionals, she had a list connections ready, from mortgage financing, inspections, insurance, plumbers and even someone to refinish a vintage kitchen sink! Jules and her team went above and beyond from start to finish. We are now the proud owners of a farmhouse dated back to 1900! Thank you for your time, attention and patience with us! Thank you Jules!

She is such a professional-she answered any question that I had-the whole process ran so smoothly! I was unsure at first of what I wanted-she was very patient and never made me feel rushed. I am extremely pleased with my new home mainly thanks to Tara. Definitely a five star realtor! I would recommend her to anyone.

Thank you for everything! A++

She ensured everything was done completely and was always there to answer questions. We couldn't have had a better realtor handling our sale and purchase. Highly recommend to anyone!

Julia is an expert and was ultra-responsive to our desires to see properties when we discovered them. She sent us new properties daily and was able to filter the listings based on our personal checklist of specifications. Her knowledge of neighborhoods, builders, and eye for causes of concern is top flight. If you are looking for a realtor that has the track record, knowledge, and integrity to make you feel confident in your choice of a dream home, look no further.

The home and acreage we had on the market sold due to her work! She is very easy to work with as well as being knowledgeable. Her work and expertise, as well as her patience with us, enabled our property and home to sell. Would recommend her without any reservations!

She was friendly, professional and superhumanly skilled. Jules handled everything, including spotting potential issues and taking care of them before they could become real. She was accommodating of my quirks and collaborated with me to close on time and give me time/assistance moving out. I wouldn’t hesitate to recommend Jules to a friend or family member.

They had never actually met her, but their RE agent had retired from sales and gave Jules the nod. We thought, why not, we'll try her, if we don't like her we can move along. We Love Her! She is knowledgeable, friendly, professional, hard working and has a sense of humor. She communicates really well by email, phone or text (different circumstances require different levels of attention). We're looking forward to working with her again to find investment properties and houses to flip. Buy with Jules! Sell with Jules! Do it! Don't just wish you had....

She is very patient and does the background work on the properties that we looked at. She does an excellent job working with the other realtors and in our case, the new Home builder. I would strongly recommend Jules as your next REal Estate agent. Cheers!

She goes above and beyond the standard you expect a realtor to go. Jules always made us feel like we were her only client. Even though she was very busy. She handles herself and clients with much grace. Highly recommend Jules as Realtor!

Very down to Earth, reasonable and provided excellent advice. Never pushy but provided a wealth of information that allowed me to make the best decision for my family and our needs. Buying a home is never an easy experience but she supported me through the entire process and was persistent with buyers to ensure I received what I needed. Highly recommend Jules and will work with her again any day!

She helped us through entire process and was very accommodating to our schedule, especially with the fact we we were relocating to the Charlotte area. We had so much confidence in Jules and her ability to find us the right house, we actually purchased a home that was sight unseen. You will not go wrong with Jules representing you for any of your real estate needs.

She instructed me on prepping my house for staging. She helped me every step of the way. Without her years of experience, knowledge and truly caring attitude, I could never of done this. I lived in my home for 24 years and had no clue where to begin but she made it very easy. I look back with no regrets and I am very excited to begin the next chapter in my life. Thank you Jules for being so great and so caring and for selling my home for me. I could not have done it without you!!!

She walked me through the home buyers process. She had so much patience with me. I feel as if I made a friend with her. She explained everything to me. I love her and everything she did to help me with my first home. A great real estate agent. I would recommend her to anyone in the market to buying a home.

She goes above and beyond the standard you expect a realtor to go. Jules always made us feel like we were her only client. Even though she was very busy. She handles herself and clients with much grace. Highly recommend Jules as Realtor!

Found a buyer for our home in about 48 hours. Always available to us. I would recommend her without reservation.

Very patient and very knowledgeable of the areas we were looking into. Would highly recommend Jules :)

I can’t imagine trying to get through this whole process without Julia she guided us and helped us to feel comfortable during this whole process. We are really pleased with our home and the dedication Julia has for her clients she is so easy to work with and get along with! If anyone is looking for a home you will not be disappointed by having Julia help you.

She helped us through entire process and was very accommodating to our schedule, especially with the fact we we were relocating to the Charlotte area. We had so much confidence in Jules and her ability to find us the right house, we actually purchased a home that was sight unseen. You will not go wrong with Jules representing you for any of your real estate needs.

She was prompt to answer every question I had, including on the weekends and evenings. She's my new forever realtor.

After our first meeting with her, we felt like we had made the right choice in choosing her as our realtor. She was recommended to us by our former neighbors and good friends. My husband and I are both retired and are not technical minded at all. Jules walked us through all the necessary paperwork and helped us with any difficulties that we had in understanding all the legal paperwork that was involved. I would highly recommend Jules to anyone looking to sell their home. We feel like we have known her forever!

!! She loves what she does and it shows. She worked hard at finding us our new home. She goes after it and makes it happen. She is very easy to work with and we would HIGHLY recommend her to anyone looking to buy or sell their home. A HUGE shout out for finding us our dream home!! :)

We could tell from the moment we met her that she genuinely cared about our interests and ensuring the highest value for our home. We look forward to working with her again in the near future when purchasing our next property! Thanks for everything Jules, you're the best!!

She fully understood our needs and got our home sold, exceeding our expectations in terms of speed and price! We really enjoyed working with Jules at the same time and she goes above and beyond to deliver results!

Her experience and expertise was on full display in all areas from market trends, when to place an offer and what is fair, and always setting the expectation, whether it was for an upcoming showing or on closing day. She was with us every step of the way and offered feedback on just about every document that was thrown at us so that we could have a better understanding and proceed with confidence. Buying a home is a long, hard, sometimes exhausting process, but it was all made easier for these rookies by our terrific realtor. 100% recommend. Thanks for everything Jules!

She is the BEST realtor you could ask for. She cares so much about what’s best for YOU and YOUR family. We have had other realtors in the past and none of them come close to the expertise, care, and support of Julia. She will work diligently for you to find what you want. THANK YOU Julia for helping us find a beautiful home.

She goes above and beyond in all aspects.

She was friendly, professional and superhumanly skilled. Jules handled everything, including spotting potential issues and taking care of them before they could become real. She was accommodating of my quirks and collaborated with me to close on time and give me time/assistance moving out. I wouldn’t hesitate to recommend Jules to a friend or family member.

Thank you for everything! A++

Julia found several houses for us to view, all in our price range. She had many suggestions but knew our budget and never tried to sell us something we could not afford. Julia pushed for our best deal and kept us informed at all times. Because of past experience, I have been very suspect of Realtors in general. Julia changed all that right at the start. I believe we found the right house at the best price because of Julia King.l give her a 10 out of 10 Robert L Balsama

We are in a very competitive market. I had bought another home already and was debating on whether to rent my current home or sell it. Tara's clients had looked everywhere and fell in love with my neighborhood. There were no homes for sale, so Tara went door to door asking if anyone was willing to sell. Right time, right place. I told Tara what I would take for the home and what my expectations were. She brought her client and they made an offer I couldn't refuse. Tara worked for her clients, as well as for me and made the entire transaction effortless. I highly recommend Tara to anyone who is thinking of buying or selling a home in the Lake Norman, NC area.

Selling and then Buying a house - both closed on the same day. Extremely thorough. Very experienced. She knew what was going to happen (ex. Buyer’s reactions) before it happened. She presented our position even if she did not agree with it. She showed us how to set up the old house to sell ( contract in two days) and negotiated in blinds for the new house. Extremely hard worker. Always called back if not available right away. I would recommend Jules King to anyone looking to buy or sell in Charlotte, NC area.

She was thorough and patient at the height of market craziness. There was nary a complaint when asked to show homes across the Charlotte metro from Concord to Gastonia, or when packing in almost ten showings in one weekend. She remained by our side throughout the process and brought an invaluable sense of reality and focus to each conversation we shared. Jules goes above and beyond to make you feel like you're her only client, and we always trusted that she had our best interests in mind. Lastly and most importantly; negotiating and closing the deal. Jules is FIERCE! She did not let us fall into the emotional trap tied to homebuying right now (no inspections, high earnest and due dilligence, etc.). She kept us grounded and went to bat for us multiple times on multiple properties. In the end we settled on a beautiful home in Gastonia for less than asking, with some furniture, and contingencies for repairs. This result alone is a testament of the hardwork and dedication Jules puts into each client. I'll wrap up this testamonial now so that you can go give her a call... Thanks so much Jules! Nancy and I appreciate you so much!

She helped us look for a year before finding our forever home. We live in another state and Tara was diligent in searching for us. She did virtual videos and constantly sending updates on properties with our criteria. She definitely gave us the “white glove” treatment. Plus, the real bonus is we now have a very good friend!

I purchased a home in Charlotte. I am in New York so this was not easy for Jules. She went out of her way to make sure the house was the right fit. She took pictures and put up with my many questions and concerns. Would I recommend Jules? Most definitely.

She not only worked around my hectic schedule but took care of all kinds of details like finding a contractor and engineer for last minute repairs. She understood my family's needs/wants for our new home and found the perfect house for us. Jules really was a joy to work with and should we ever be in the market again she'll be the one I call.

She went far beyond her duties to answered all my questions and concerns with professionalism and understanding. When we needed other professionals, she had a list connections ready, from mortgage financing, inspections, insurance, plumbers and even someone to refinish a vintage kitchen sink! Jules and her team went above and beyond from start to finish. We are now the proud owners of a farmhouse dated back to 1900! Thank you for your time, attention and patience with us! Thank you Jules!

Jules was great in helping us understand the processes involved, staging our home, navigating multiple offers and negotiating our final offer. We felt she had our back, working hard to get us closed with as little effort as possible on our part. Great job, Jules! Looking forward to working with you again!

Jules has looked after us from front to back, and has continued to advise and support us, on all matters related to this property. We will use Jules for any further property purchases, in the Charlotte NC area.

She goes above and beyond to get things done and is always in communication. You never have to wonder what is going on because she is on top of it all! We have had Tara help us with buying and selling and I could not recommend her more!

She goes above and beyond in all aspects.

Always punctual, pleasant and knowledgeable. She’s an asset for anyone needing an agent

She went above and beyond in helping me find my home. I would definitely recommended her to anyone looking to purchase a home. I can't thank her enough!

!! She made the entire process smooth and seamless and went above and beyond in every way! I am beyond grateful to her for helping make my dreams come true! ??

She is an excellent communicator, efficiently and quickly addresses any issues that arise and is a very skilled agent. Jules made sure the process of both selling our home and buying a home went seamlessly. You can trust your experience will be positive with Jules King!

When we first met Jules, we were looking for a home to buy. We traveled from out of state to meet and it was a pleasure indeed. She is smart, talented and professional lady that knows her job inside and out. We were happy to purchase our home with Jules being our realtor.

2021 was a tough year to be buying a house. We went all over Charlotte and parts of South Carolina the city looking ant houses and she was there all the time. If she couldn't be there she had someone on back up to make sure I was always taken care of. She is very knowledgeable about the industry and the area and services you need as a homebuyer. I ended up building a house and she was very supportive through the whole process. It was my a first time building and I was nervous about the whole process but Jules' knowledge helped all the was through because she knew what was coming before it happened. I am very grateful Jules for everything and hope we get to do this again.

Her knowledge of the selling/buying process is very beneficial when navigating through this overwhelming process. She is always looking out for you and certainly has earned our trust. Jules was the best choice to represent us! Thanks, Jules for such a smooth process and transition. We are truly grateful! :) Dennis and Cheryl Emmerich

She has been so kind and dedicated every step of the way. Even before and during this pandemic she has gone out of her way to help us find the home we've been searching for.

The house we were selling had several sales challenges (near power lines, next to a busy road) but from the beginning, Jules had lots of great ideas for how to market it. She hired a top notch photographer who took excellent photos, gave us many recommendations to make the house more attractive and listed it in all the places where buyers agents and buyers would find it. She was on top of everything ALL THE TIME! Great with communication. Always available. And always very happy to take us to look at as many houses as wanted to see. As our buyers agent she negotiated a great deal and knew all the right contacts to get work done. We would highly recommend Jules and hope to use her again for our next move--which, hopefully, is not any time soon!

In this crazy market, she guided us with sound advice and was very knowledgeable about the current market we were listing in. Both transactions went off without any hiccups and she was always available if we had any questions. Thanks Jules!

She has been very efficient and helped us each and every step of the way through the process. She is very knowledgeable about the area and has far exceeded our expectations of a realtor. I will use her in the future and would willingly recommend her.

The most recent was a town-home purchase in Charlotte, July 2017. She was responsive, courteous and always with a positive attitude. The technology support she offers makes the purchase/sale quite easy. I highly recommend Jules and should we need a realtor in the future, Jules is our choice.

Jules took care of the selling process. She did an outstanding job. My house was sold in two days, and we were elated. I recommend Jules for your real estate agent to take care of your housing needs.

She has helped our 3 kids with their homes. We have also referred many to here where she has done the same for those folks. She carries herself with grace and professionalism. I hope we never purchase a home in NC in the future, but if we do Julia will be at the helm! Cheers!

She handled every situation with knowledge, efficiency, and friendliness. I would highly recommend her.

She was very personable and wonderful to be around when my family and I met her a couple years ago, we knew that when we made the decision to look and purchase she would be the one to call! And as we thought she went above and beyond helping us and making us so happy!! She was always available to call and if she wasn’t available she made it a point to get back to you as soon as possible!! She even walked a lot with my husband, my daughter, and myself! Who does that?!!! She was beyond amazing and we are so happy with our purchase and sweet new friendship with such a wonderful person!!! If you are ever in need of a truly great realtor, she is your woman!!

She was very patient, accommodating, informative and readily available to show me the many condos on my list. Some of them more than once. I highly recommend Julia!

Mom is almost 90 and Jules helped to minimize the stress on my Mom with the very professional way in which she got everything done. The house was listed for a good price, sold for more than that and was on the market for two days. If I or anyone I know would think of doing a FSBO I will remember the service we got from Jules and tell them, just use Jules and save yourself a huge amount of trouble.

She was clear and timely in her communication which helped us close on the house with absolute ease, and she's fun to work with!

Throughout this stressful process, Julia was kind and caring. She demonstrates a level of professionalism that is out of this world. I highly recommend Julia as your next agent!

I needed to view my new home potentials from out of state, so Tara let my friends come tour the properties with her so I could receive as many opinions as possible (since I was unable to be there in person). Tara took live videos and also pictures, and answered all my questions promptly and accurately. If she did not immediately know the answer to a question (of which I had many), she researched and relayed the answer to me in an efficient manner. Tara was a breath of fresh air to work with in all areas: video-viewing the property, offer-making, negotiating repairs, and in additional work she accomplished as a surprise to me afterwards. Choose Tara as your real estate agent; you will be so thankful you did.

She is very knowledgeable and organized. She really know what she is doing and always goes above and beyond normal expectations. We chose her to help sell our condo. She made very good recommendations on the preparation of the unit for sale. I have seen her go door to door in a neighborhood where her client wanted to live but nothing was for sale until she found a family that was moving soon and was able to get that home for her client before it went on the market. Hire Tara and save yourself money and headaches. Her experience got more than we expected.

She dealt quickly with the seller in order to secure the house for me. I recommend her highly!

This included finding a structural engineer and someone to fix an issue less than a week before closing. Things would have definitely been dicey at the wrong time, but she made the calls and made things happen.

The service we received from Jules were exceptional! We communicated with Jules from another state to buy a new home. Her market knowledge and experience in this industry is invaluable. We are so grateful for her kindness, understanding and patience. We would recommend anyone who is looking to buy a home or sell a home to get Jules King as their real-estate agent. Sincerely, Sharon &Reginald Dingle

She showed us multiple homes based on what we both wanted in a home and the price we could afford. She was also very helpful in offering reccomendations for services we need such as handymen, etc. She is a fantastic agent who really cares about her clients and helping them smoothly purchase one of the biggest investments.

Present day we decided that we would look for land in the Lake Norman area. We did have a general idea of where we wanted so as we started looking, we realized we needed trusted advice. So we called Tara and asked her to come and help us with our looking. She went over and beyond researching information, pulling up all the properties available, and even walking several lots with us. She was just as concerned about our happiness with the land for our future home and made it clear she wanted us to be happy! And we definitely are!!! Thank You Tara!!! Our family highly recommends her for any and all of your real estate needs!!!

She has gone above and beyond in the process of helping us sell our home from out of state! I would highly recommend her as someone that gives sound advice and is very helpful.